Effective Date: 01-01-2025
At Shagor AI, customer satisfaction is our top priority. We are committed to delivering professional and high-quality services to our users. This Refund Policy outlines our process in the event a customer is not satisfied with our services.
1. Eligibility for Refunds
We offer refunds under the following conditions:
- The customer is dissatisfied with the Paid Service like E-books or Professional Image.
- A refund request is submitted within 7 days of receiving the service.
2. Refund Process
If you are not satisfied with our service, here is how we handle your refund request:
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Contact Us: Email us at shagoraiteam@gmail.com with the following details:
- Your order Mail
- A brief explanation of your dissatisfaction
- Any relevant feedback or requests for adjustments
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Resolution: We will review your request and work to resolve any concerns by offering revisions or adjustments to the image provided.
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Refund Approval: If we are unable to meet your expectations, your refund request will be approved, and:
- We will refund your money by provided with a collection of premium eBooks as a token of our commitment to your satisfaction.
3. Important Notes
- Refunds will be processed within 5-7 business days of approval.
- Customers are eligible for only one refund per transaction.
- The free eBooks provided during the refund process are non-refundable and non-exchangeable.
4. Exceptions
We reserve the right to decline a refund under the following circumstances:
- If the refund request is submitted after 7 days of receiving the service.
- If the dissatisfaction is due to factors outside our control (e.g., incorrect input or specifications provided by the customer).
5. Contact Us
If you have any questions about our Refund Policy, feel free to reach out:
We value your trust and are dedicated to providing a risk-free experience with Shagor AI.